Hotels lose money on room service.

High labor costs and low order volume have hotels shifting away from the in-room dining amenity.

Butler assists hotel owners by providing quality food & convenience items for their guests. Delivered fast, to their rooms with multiple payment options; including the hotel bill.



Founded and expanding in NYC.

Butler partners with major branded and independent properties to deliver an elevated experience.

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what’s cooking

We have experienced cooks in our kitchens.

Founded by Tim Gjonbalic in 2016.

Jason runs it, Tex builds tech, Terence cooks, Bryna designs, and Brooke critiques.



“Room service grew in popularity with the privileged guests of the Waldorf-Astoria in the 1930s and soon emerged as a standard for luxury excursions, and a plot device for tales of suspense and whimsy.” - NYTimes


Phocuswright Hot 25 Startups 2019

“An outlier in the world of hospitality startups, Butler Hospitality has a model that combines online ordering, data and branding with high-quality room service for hotels.

With its hometown customer base growing, it has an opportunity to bring the idea to other markets and take away a stressful item from already-busy properties.”